Location-based Service Terms

Location-based service terms and conditions

Article 1 (Purpose)

The purpose of these General Terms and Conditions (hereinafter referred to as the "Terms") is to define the rights, obligations, responsibilities, and other necessary matters between HANPASS CO., LTD. (hereinafter referred to as the "Company") and the subject of personal location information (hereinafter referred to as the "Customer") regarding the location-based services provided by the Company.

Article 2 (Effect and Modification of Terms)

① These Terms shall become effective when the Customer consents to these Terms and registers as a user of the location-based service in accordance with the procedures established by the Company.

② The Company may revise these Terms to reflect modifications in relevant laws and regulations, such as the Act on the Protection and Use of Location Information, or changes in the location-based services.

③ In the event that these Terms are revised, the Company shall post the date of application and the grounds for revision on the service screen or the Company’s homepage along with the current Terms at least seven (7) days prior to the effective date. However, if the revisions include significant changes to the Customer's rights or obligations, the Company shall notify the Customer at least thirty (30) days in advance through electronic mail, written notice, SMS, or other individual notification methods.

④ If the Company explicitly notifies or announces that the Customer shall be deemed to have agreed to the revised Terms if they do not express refusal from the announcement date up to seven (7) days after the effective date, and the Customer fails to explicitly express refusal, the Customer shall be deemed to have agreed to the revised Terms. If the Customer does not agree to the revised Terms, the Company cannot apply the revised contents, and in this case, the Customer may terminate the service agreement.

Article 3 (Rules Other Than the Terms)

Matters not specified in these Terms shall be governed by the Act on the Protection and Use of Location Information (hereinafter referred to as the "Location Information Act"), the Personal Information Protection Act, the Telecommunications Business Act, and other relevant laws and regulations, as well as the Company’s General Terms of Use, Privacy Policy, and separate guidelines established by the Company.

Article 4 (Contents and Fees of Service)

① The Company provides the following location-based services by utilizing the Customer's location information collected from location information providers:

Service Name (Operating Entity)

Recipient

Purpose of Provision

Location Information Provided

Job Search



(Hanpass International Co., Ltd.)

Naver Corporation

Guidance on nearby job information through a map view in job search services

Address of job location, Latitude, Longitude

Administrative Consultation



(Hanpass International Co., Ltd.)

Naver Corporation

Guidance on nearby administrative offices in administrative consultation services

Address of administrative office, Latitude, Longitude

Global Taxi-Hailing Service



(HANPASS CO., LTD.)

1. Domestic: Kakao Mobility Corp.



2. Overseas: Splyt and overseas partner taxi operators

1. Provision of origin/destination search, boarding location, and travel routes based on location information



2. Provision of personalized services and targeted advertisements based on location information

Departure and destination location, travel route, boarding and alighting location

② The location-based services provided by the Company are free of charge. However, data communication charges incurred when using wireless services are separate and subject to the policies of each mobile telecommunication provider subscribed to by the Customer.

Article 5 (Restriction and Suspension of Service)

① The Company may restrict or suspend all or part of the location-based services if maintenance of the service is not possible due to unavoidable circumstances such as the termination of the location-based service business, modifications to laws, or changes in Company policies.

② The Company may restrict or suspend the Customer's service use in any of the following cases:

  1. When the Customer intentionally or with gross negligence interferes with the operation of the Company's service
  2. When unavoidable due to inspection, repair, or maintenance work on service equipment
  3. When a key telecommunications business provider under the Telecommunications Business Act suspends telecommunications services
  4. When service usage is disrupted due to a national emergency, equipment outage, or overwhelming service traffic
  5. When it is deemed inappropriate for the Company to continue providing the service due to other material causes

③ When the Company restricts or suspends service use pursuant to Paragraphs 1 and 2, it shall notify the Customer of the reason and restriction period in advance through its homepage or by e-mail.

Article 6 (Rights of the Subject of Personal Location Information)

① The Customer may reserve all or part of their consent to the collection, use, and provision of personal location information at any time.

② The Customer may withdraw all or part of their consent to the collection, use, and provision of personal location information at any time. In this case, the Company shall, without delay, destroy the personal location information and the confirmation data on the collection, use, and provision of location information to the extent withdrawn.

③ The Customer may request the temporary suspension of the collection, use, and provision of personal location information at any time, and the Company shall not reject such request and shall provide technical means to fulfill it.

④ The Customer may request access to or notification of the following data from the Company, and if there are errors in the data, may request correction. The Company shall not refuse such request without justifiable grounds:

  1. Confirmation data on the collection, use, and provision of location information regarding the Customer
  2. The reason for and details of the Customer's personal location information being provided to a third party pursuant to the Location Information Act or other applicable laws

⑤ The Customer may request the exercise of their rights through the Company’s Customer Center.

Article 7 (Provision of Personal Location Information to Third Parties and Immediate Notification)

① The Company shall not provide personal location information to a third party without the consent of the Customer. When providing services that involve third-party provision, the Company shall inform the Customer in advance of the recipient, purpose of provision, and items provided, and obtain explicit consent.

② When personal location information is provided to a third party designated by the Customer, the Company shall immediately notify the Customer each time of the recipient, date/time, and purpose of provision via the telecommunication terminal device that collected the personal location information.

③ However, in any of the following cases, notification may be made via a telecommunication terminal device, e-mail address, or online posting previously specified and designated by the Customer:

  1. When the telecommunication terminal device that collected the personal location information lacks text, voice, or video reception capabilities
  2. When the Customer has requested in advance to receive notifications via a device, e-mail address, or online posting other than the telecommunication terminal device that collected the personal location information

Article 8 (Retention and Destruction of Confirmation Data on Collection, Use, and Provision of Location Information)

① Pursuant to Article 16, Paragraph 2 of the Location Information Act, the Company automatically records and preserves confirmation data on the collection, use, and provision of location information in its location information system and retains such data for six (6) months.

② Upon achieving the purpose of collection, use, or provision of personal location information, the Company shall destroy the personal location information without delay, except for the confirmation data required to be recorded and preserved under Article 16, Paragraph 2 of the Location Information Act, unless retention is required by other laws and regulations for justifiable reasons.

Article 9 (Exceptions to Application)

Children under the age of 14 are not eligible to register as members of the Company. Accordingly, the Company assumes no liability for complaints or other issues arising from the use of location-based services by children under the age of 14.

Article 10 (Compensation for Damages)

If the Customer suffers damages as a result of the Company's violation of Articles 15 through 26 of the Location Information Act, the Customer may claim damages against the Company. In this case, the Company cannot be exempted from liability unless it proves the absence of intentional misconduct or negligence.

Article 11 (Exemption of Liability)

① The Company shall not be held liable for damages incurred by the Customer if it is unable to provide location-based services due to any of the following reasons:

  1. Natural disasters or equivalent force majeure events
  2. Intentional service disruption by a third party affiliated with the Company under a service partnership agreement
  3. Disruption in service usage due to causes attributable to the Customer
  4. Causes other than those in Subparagraphs 1 through 3 that occur without intention or negligence on the part of the Company

② The Company does not guarantee the reliability, accuracy, or authenticity of location-based services or information, data, and facts posted on the location-based services, and shall not be held responsible for damages incurred by the Customer in connection therewith.

Article 12 (Dispute Resolution and Miscellaneous)

① The Company shall consult in good faith with the Customer to resolve any disputes related to location information.

② If a dispute is not resolved through consultation under the preceding paragraph, the Company and the Customer may apply for mediation to the Korea Communications Commission under Article 28 of the Location Information Act or to the Personal Information Dispute Mediation Committee under Article 43 of the Personal Information Protection Act.

Article 13 (Location Information Manager and Company Information)

① The Company designates a person in an executive/managerial position who can properly manage and protect location information and handle Customer complaints smoothly as the Location Information Manager. The contact details are as follows:

  • Name: Jeongsang Kim, Director
  • Title: Location Information Manager (Head of Department)
  • Tel: +82-2-3409-1540
  • E-mail: privacy@hanpass.com
  • Customer Support: +82-2-3409-1545 (contact@hanpass.com)

② The Company's corporate name, address, and contact information are as follows:

  • Company Name: HANPASS CO., LTD.
  • CEO: Lee Kun-joo
  • Address: 4th Floor, 92 Achasan-ro, Seongdong-gu, Seoul, Republic of Korea
  • Tel: +82-2-3409-1540

Supplementary Provision

Article 1 (Effective Date)

These Terms shall take effect as of July 22, 2026.

 

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