General Terms and Conditions of Platform Service

 

 

Article 1 (Purpose)

 

The purpose of this General Terms and Conditions is to define the rights, obligations, responsibilities and other required matters between the Company and members in relation to the use of pertinent service provided by HANPASS CO., LTD. (hereinafter referred to as “the Company”).

 

 

Article 2 (Definitions)

 

The definitions of terminologies used in this General Terms and Conditions are shown as follows.

1.        The term of service means all services provided through the web-site (‘www.hanpass.com’) operated by the Company and application (hereinafter referred to as “Hanpass App”) regardless of the terminal (PC, mobile phone and other various wired and wireless devices included) used by the users

2.        The term of user means member and non-member receiving the service provided by the Company in accordance with this General Terms and Conditions by connecting to the homepage of the Company and others

3.        The term of member means the customer that uses the service provided by the Company after entering into the service contract with the Company in accordance with this General Terms and Conditions.

4.        The term of non-member means the customer that uses the service provided by the Company without entering into the service contract in accordance with this General Terms and Conditions, and some of the services provided by the Company may be available to use by non-member, but for some contents, the use may be restricted. In addition, non-member is not applicable for this General Terms and Conditions in principle, but it may be sanctioned for any act barred based on the pertinent laws and regulations.

5.        The term of ID means the e-mail address and so forth that member prescribes and the Company approves for the identification of member and service use.

6.        The term of password means the combination of character or numbers determined by each member for confirming the member consistent to ID and protecting the secret.

 

 

Article 3 (Posting and Revision of General Terms and Conditions)

 

①     The Company shall post the contents of this General Terms and Conditions in the initial screen of the service for members to easily find out.

 

②     The Company shall comply with the 「Act on the Regulation of Terms and Conditions」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, 「Framework Act of Consumer Protection」, 「Telecommunications Business Act」 and other pertinent laws and regulations, and may revise this General Terms and Conditions within the scope not to violate the foregoing.

③     In the event this General Terms and Conditions is revised, the date of application and cause of revision shall be specified to notify at least 7 days prior to the application day of the revised General Terms and Conditions to the previous day of the application in accordance with the method of Paragraph 1 together with the current General Terms and Conditions. However, in the event any content of the General Terms and Conditions is modified disadvantageous to users, it shall have the advance reserve period of at least 30 days for the notification.

④     In the event a member fails to expressly indicate its intent of refusal even after clear notification or notice with the meaning to consider as having the intent of consent if no indication of intent made within 30 days to the member while the Company making the notification or notice for the revised General Terms and Conditions in accordance with the previous Paragraph, the member is deemed as consent to the revised General Terms and Conditions.

⑤     In the event a member does not agree to the application of the revised General Terms and Conditions, the Company shall not apply the contents of the revised General Terms and Conditions, and in this case, the member may terminate the service contract. However, in the event there is any special circumstance not to apply the existing General Terms and Conditions, the Company may terminate the service contract with members.

⑥     Unless otherwise having separately specified description, the commencement of new service also is applied with this General Terms and Conditions.

 

 

Article 4 (Establishment of Service Contract)

 

①     The service contract shall be made for membership application by the person intending to be a member (hereinafter referred to as the “applicant of subscription”) by agreeing to the contents of this General Terms and Conditions and the Company accepting the application to establish the same.

②     In the event the service application is made through the linkage with the external service, such as, KakaoTalk, Facebook or the like, the service contract shall be established by notifying it to the applicant for subscription through e-mail or others by the Company as agreeing to the method to press the confirmation button or consent box by the subscription applicant for various categories that are required for service provision by the Company, such as, this General Terms and Conditions, personal information processing policy and so on.

 

 

Article 5 (Application for Service)

 

①     The Company shall accept the service use for the application of the applicant of subscription in principle. However, the Company may not consent or terminate the service contract at a later time regarding the application applicable to any of the followings.

 

1.       In the event an applicant of subscription has been disqualified from the membership before under this General Terms and Conditions. However, it shall be an exception in the event the consent of the Company for re-subscription for member is obtained.

2.       In the event it is not a real name or a name of someone else is used

3.       In the event any false information is recorded or in the event a required information that the Company requires is not recorded

4.       In the event a child of less than 14 years of age fails to obtain the consent of legal representative (parent, etc.)

5.       In the event the consent is impossible due to the fault of the applicant of subscription or in the event the application is made in violation of pertinent matters defined otherwise

 

②     For the application following Paragraph 1, the Company may request for real name confirmation and certification of identity through the specialized institution in accordance with the class of membership.

③     In the event it is difficult to shall be the normal service for there is any technical or work issues or having no availability of service-related facility, the Company may reserve the consent on the applicant of subscription.

④     In the event the Company does not approve or reserve the application for membership subscription of the applicant of subscription in accordance with Paragraph 1 or Paragraph 3, the Company shall inform the same to the applicant of subscription in principle.

⑤     The period of establishing the service contract shall have the Company to accept the application to subscribe the membership of the applicant of subscription and it is set for the time to reach to the member.

⑥     The Company shall classify the member for each grade in accordance with the service time, service frequency and so forth, and the service menu and others shall be classified to have the different class in the service use of member.

 

 

Article 6 (Modification of Member Information)

 

①     A member may access and revise the personal information at any time through the personal information management screen. However, any revision of real name, ID and others required for service management shall be impossible.

②     In the event there is any modification on the matter recorded at the time of subscription application, the member shall inform the modified matter by the method of revising the member information and others regarding the Company immediately. Regarding the adverse interest arising from neglecting to modify the member information by the member, the Company shall not bear any responsibility.

 

 

Article 7 (Protection of Personal Information)

 

The Company shall place effort to protect the personal information of members in accordance with the matters set forth under the pertinent laws and regulations. For the protection, use and others of personal information, the pertinent laws and regulations and the personal information processing policy of the Company shall be applied. However, in a site linked other than the official site of the Company shall not apply the personal information processing policy of the Company.

 

Article 8 (Obligations in Management of ID and Password of Member)

 

①     The management responsibility on ID and password of member shall be on the member and it shall not be allowed for a third party to use.

②     In the event The Company is concerned of the member ID disclosing the personal information or deviating from the anti-social or social norm, or concerned to erroneous identity as the Company or operator of the Company, the use of applicable ID may be restricted.

③     In the event the ID and password is misused or perceives a third party to use, the member shall notify the same to the Company immediately and follow the guideline of the Company.

④     In the event the applicable member failing to notify the fact to the Company or having the adverse interest for not following the guideline of the Company even for the notified case under Paragraph 3, the Company shall not bear any responsibility.

 

 

Article 9 (Notice to Members)

 

①     In the event the Company notifies to the members, it may be made to the e-mail address designated in advance with the Company and member agreed in advance unless otherwise having a separate provision in this General Terms and Conditions.

②     In the event of notice on entire members, the Company may post it on the bulletin board of the Company for 7 days or longer to substitute to the notice of Paragraph 1.

 

 

Article 10 (Obligations of the Company)

 

①     The Company shall be refrained from any act barred by the pertinent laws and regulations and this General Terms and Conditions or against the social norm, the Company shall make the effort for providing the continuous and stable service.

②     The Company shall be equipped with the security system for protecting the personal information (including the credit information) for a member to safely use the service, and the personal information processing policy shall be notified and complied with.

③     The Company shall be equipped with the personnel and system required for appropriately process the complaint of members or damage relief request arising in relation to the service use.

④     The Company shall dispose the matter in the event the opinion or discontent raised from the members in relation to the service use is acknowledged as justifiable. For any opinion or discontent raised by the member, the bulletin board may be used or used e-mail or the like to deliver the disposition schedule and result to the member.

 

 

Article 11 (Obligations of Members)

 

①     A member shall not engage in any of the following conducts.

1.       Input of false contents at the time of application or modification

2.       Contents of resume registered in the personnel information is recorded differently from the fact or prepare in exaggeration

3.       Misuse of someone else’s information

4.       Arrears of service charges

5.       Modification of information posted by the Company

6.       Remittance or posting of information (computer program and others) other than the information determined by the Company

7.       Infringement on intellectual property rights, such as, copyright, of the Company and a third party

8.       Any act of damaging the honor of the Company and a third party or interfere with the work affairs

9.       Any act of disclosing or posting the lewd or violent message, online, voice and information against any social norm to the service

10.    Any act of using the service for the purpose of profit without the consent of the Company

11.    Other illegal or unjust act

 

②     A member shall bear all responsibilities from the conduct of Paragraph 1 by itself, and in the event the member is raised with an issue of defamation or the like from the third party with the cause of data registered by the member, the data shall be deleted first and may notify the member at a later time.

③     Members shall comply with the precaution, matters notified by the Company and others in relation to the pertinent laws and regulations, provisions of this General Terms and Conditions, service guideline and service-related matters, and shall be refrained from any act interfering with the works of the Company.

 

 

Article 12 (Contents of Service)

 

The Company shall provide the members with the following services.

Service	Operating Entity	Service Details	Others
Job Search	Hanpass International Co., Ltd.	Job application through resumes	Use of location information (Guidance on nearby job information through map view)
Administrative Consultation	Hanpass International Co., Ltd.	Administrative consultation and civil complaint processing for foreigners	Use of location information (Guidance on nearby administrative offices in administrative services)
Visa Navi	Hanpass International Co., Ltd.	Visa Management and Advisory Service
Express bus	Hanpass Co., Ltd.	Express bus reservation and payment through the app
Intercity bus	Hanpass Co., Ltd.	Intercity bus reservation and payment for through the app
KTX	Hanpass Co., Ltd.	KTX reservation and payment through the app
Global Taxi-Hailing Service	Hanpass Co., Ltd.	Taxi reservation and payment through the app	Location Information Utilization (Departure and destination locations, travel routes, boarding and disembarkation locations)

 

 

 

Article 13 (Authority on Contents)

 

①     All rights including the intellectual property rights regarding the contents provided to user shall be reverted to the Company.

②     The authority on contents provided in the service shall be shown as follows.

1.       The Company and/or supplier for the Company shall hold all rights including the intellectual property rights on the contents regardless or registration

2.       User may not use the contents to copy, edit, correct, modify, or generate or use for other method of derivative materials without the advance consent of the Company, and may not permit or authority such a right to a third party.

③     The Company may modify and transfer the posting section of the posted materials for the cause of integration between the policy of service or service operated by the Company.

④     User agree to allocate or present the advertisement, promotion data, or other contents, data or product for the purpose of promotion to user as part of the service of the Company.

⑤     The contents provided to the service and authority for contents shall be shown as follows.

1.       Contents provided in the service or available to access through the service use or part of service use shall have full responsibilities and rights to the Company. In the contents, it may include advertisement, promotion material and document, and other sponsoring contents.

2.       Contents may be protected in accordance with the ownership or intellectual property right of a third party. User shall not permit the license on the contents to correct, lease, sell, distribute or generate the derivative materials based on the foregoing for all or part of contents.

3.       User may be exposed to the risk to encounter certain rude contents or cause unpleasant or inappropriate action by using the service, and in relation to such an exposure, it is understood that the risk following the service use shall be on the user exclusively.

⑥     All contents acquired by download, installation or any other method through the service use shall be provided “as is” by the Company and the risk following thereto shall be accepted by users. The Company shall not be held liable for damage on the mobile phone or data loss of software, computer system or other device or software of device for the mobile phone arising from download and/or use of such contents or caused as the result.

⑦     The service may include the hyperlink that is linked to the contents resource and service (“external resources”) of a third party including the different web sites. The Company shall not be held liable to any content (including advertisement, product and other data) indicated and/or available to use or shall be to user in such an external resource, without the control over the foregoing, and it shall not be held liable for any damage or loss caused by the user as a result or due to the contents (including the trust of user on possible use, applicability or completeness of contents) indicated and/or available to use or shall be to user in such an external resource.

⑧     User shall not remove, conceal or revise the indication of ownership, signal, trademark, service indication, trademark, logo or other indication or modify in different method of ownership of the Company or third party as related to the service, attached or included with the service (including copyright and trademark indication).

 

 

Article 14 (Service Hours)

 

①     The Company shall provide service for all year long and 24 hours a day in principle. However, for some of services provided in accordance with the contents and characteristics, the time available to use may be designated separately. In this case, the Company shall notify in advance regarding the separate time to use unless otherwise for inevitable situations.

②     In the event there is any repair and inspection, replacement and breakdown, communication disconnection or equivalent reason for operation of information communication facility, such as, computer, provision of service may temporarily be suspended. In this case, the Company notifies members by the method set forth under Article 9 of this General Terms and Conditions. However, in the event there is no inevitable cause not to be notified in advance, it may make the notification at a later time.

③     In the event it is required for the provision of service, the Company may implement regular inspection and the time of regular inspection shall follow the matters notified on the service provision screen.

④     In the event of discontinuation of monetary term or service, or change of technical specifications, the Company may modify the contents of the monetary term or service to be provided by the contract to be executed in the future.

 

 

Article 15 (Service Charges)

①     The Company shall provide the personnel information registration service of the resume and subscription of individual member for free. However, any additional service, such as, option for effective exposure for the resume of specific individual member to any corporate member and others may be provided for fees.

②     In the event the Company intends to shall be the fee-based service, the Company shall notify for the applicable service charges.

③     The Company may correct, suspend or modify as required in the policy and operation of the Company for all or part of the service provided for free, and no separate compensation may be made to a member unless otherwise having a special provision in the pertinent laws and regulations.

 

 

Article 16 (Modification of Service)

 

①     In the event there is a significant reason, the Company may modify all or part of services provided in accordance with the need on operation or technology.

②     In the event there is any modification in the service contents, method of use, ad time of use, it shall post the cause of modification, contents of service to be modified, date of provision and so forth, on the initial screen of the applicable service.

③     The Company may correct, suspend or modify as required for the policy and operation of the Company for all or part of the service provided for free, and on this matter, no separate compensation is made to the member unless otherwise having a special provision in the pertinent laws and regulations.

 

 

Article 17 (Provision of Information and Posting of Advertisement)

 

①     The Company may shall be members by the method of e-mail and others or notification of various information acknowledged as required from the service use of members. However, a member may refuse to receive for any e-mail at any time with the exception of transaction related information, response to customer inquiry and others following the pertinent laws and regulations.

②     The Company may post the advertisement on the service screen, homepage, e-mail and others in relation to the service operation. Any member receiving an e-mail posted with the advertisement may refuse to receive to the Company.

③     User shall not take any measure of modification, correction or restriction of any posted material or other information in relation to the service provided by the Company.

 

 

Article 18 (Cancellation, Termination, Dormant and Others of Contract)

 

①     A member may apply to terminate the service contract at any time through the personal information management screen and others, and the Company process it in accordance with the matters set forth under the pertinent laws and regulations and others. However, for the case of corporate member, it may withdraw after transferring the authority to the ID of person in charge from the ID management menu.

②     In the event the normal service is not provided due to the responsible cause of the Company, the member may apply to terminate the service contract through the customer center. In this case, any member using the fee-based service may be entitled to the right of refund by the method of deducting the service charges by calculating on daily basis to deduct from the entire amount up to the date of application for termination.

③     In the event a member terminates the service contract, the Company process all data of members in accordance with the matters set forth by the pertinent laws and regulations and personal information processing policy. However, the materials posted by a member is not automatically deleted that any member that wants to delete shall delete it voluntarily prior to the withdrawal.

④     In the event a member is applicable to any of the following causes, the Company may restrict or suspend the member qualification.

1.       In the event the false contents are registered at the time of applying for subscription

2.       In the event of non-payment of proceeds, failing to perform the obligations of member related to the service use

3.       In the event it is considered as threatening the normal service operation, such as, interfering with the service use of other persons, abusing the information and so on

4.       In the event of committing any act barred by pertinent laws and regulations or this General Terms and Conditions, or against the social norm in using the service

5.       In the event it is an act applicable to any of the followings that may interfere with the sound operation or work affairs of service

A.       In the event the honor and credibility of the Company is damaged by specifying or distributing the false fact or fact unclear of genuineness in relation to the service operation

B.       In the event the operation is interfered with due to insulting, threat or lewd language or behavior to the Company or its officers and employees in the process of service use

C.       In the event of interfering with the affairs of the Company by habitually cancelling the service without justifiable cause

D.       Other case of disrupting the transaction order of service

E.       In the event the operation of user following this General Terms and Conditions is breached

⑤     In the event the same conduct is repeated twice or more after the Company restricts and suspends the member qualification, and the cause is not corrected within 30 days, the Company may disqualify the membership.

⑥     In the event the member has no login record for the recent year, the Company may convert the account of the member into the dormant account or delete the account.

 

 

Article 19 (Restriction of Use, Etc.)

 

①     In the event a member breaches the obligation under this General Terms and Conditions or interferes with the normal operation of the service, it may engage in service use restriction measure of warning, temporary suspension, suspension of perpetual use, and so forth depending on its severity.

②     Notwithstanding the previous Paragraph, in the event the Company misuses the approval of name of someone else by the member (name, e-mail, etc.), the perpetual service suspension may be made immediately in the event the pertinent laws and regulations, such as, the Copyright Act and so forth, to provide the illegal program or engage in operation disruption, illegal communication and hacking, distribution of malicious program, act in excess of connection authority and so forth. When rendering the measure of perpetual service suspension following this Paragraph, various benefits acquired through the service use shall be extinguished automatically and the Company shall not separately compensate it.

③     In the event the Company does not login for 6 months or longer continuously, the service use may be restricted for the efficiency of operation and protection of member information.

④     Within the scope of restricting the use under this Article, the Company shall follow the internal operation policy for the conditions and detailed contents of the restriction.

⑤     In the event the service use is restricted or the contract is terminated in accordance with this Article, the Company shall notify the members by the method set forth under Article 9 of this General Terms and Conditions.

⑥     A member may petition for objection in accordance with the procedure set forth by the Company regarding the service restriction following this Article. At this time, in the event the objection is acknowledged as justifiable, the Company may resume the use of service immediately.

 

 

Article 20 (Restriction on Responsibility)

 

①     In the event the service is unable to provide due to the natural disaster or applicable force majeure, the Company shall be exempted from the responsibility on the service provision.

②     The Company shall not bear any responsibility on the service disability from the fault of the member.

③     The Company shall bear no liabilities at all regarding the contents of information, data and fact for reliability and accuracy posted in relation to the service by members.

④     The Company shall be exempted with the responsibility for the case of transaction and exchange with the service as a medium between the members or member and third party.

⑤     The Company shall not bear any responsibility unless otherwise having a special provision in the pertinent laws and regulations in relation to the service use provided for free.

 

 

Article 21 (Applicable Law and Jurisdiction of Adjudication)

 

①     This General Terms and Conditions shall have the laws of the Republic of Korea as the applicable law.

②     In the event there is any dispute between the Company and member, the Seoul Central District Court shall be the court with the jurisdiction over the trial.

 

 

 

 

 

SUPPLEMENTARY RULE

 

 

Article 1 (Date of Implementation) This General Terms and Conditions shall be implemented from September 30, 2025.

 

 

 

[Previous Terms Revision History]

(Amended) Effective September 2, 2025 (Link)

(Amended) Effective April 14, 2025 (Link)

(Adopted) Effective May 11, 2025 (Link)