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Notice of Amendment to Card Service Terms and Conditions

2025.10.13

Hello, this is Hanpass.

We sincerely thank all our members for using Hanpass.

To provide better service, the terms and conditions of Hanpass Card services will be amended.

Please review the details below and take note for your service use.

1. Effective Date of the Amended Terms

- November 14, 2025

2. Key Amendments

- Addition of a regulation requiring members to be notified one month in advance of any fee changes. (Article 4, Paragraph 2)

- Establishment of provisions related to the initial recharge amount with the launch of auto-recharge transportation cards. (Article 6, Paragraphs 9–10)

- Establishment of a provision requiring prior notice, consent, and one-month advance notification when changing the initial recharge amount or standard amount. (Article 6, Paragraph 11)

- Limitation of general notifications to members only in cases where rights and obligations are not affected. (Article 13, Paragraph 2)

3. Comparison of Current and Amended Provisions

Current

Amended

Article 4 (Annual Fees and Other Charges)

(1) Omitted

(2) The Company provides details regarding fees on the Company’s mobile app and obtains prior consent for the billing details and amounts.

(3)~(4) Omitted

Article 4 (Annual Fees and Other Charges)

(1) Same as current

(2) The Company provides details regarding fees on the Company’s mobile app and obtains prior consent for the billing details and amounts. In addition, if the Company changes the fees, members will be notified one month in advance.

(3)~(4) Same as current

Article 6 (Use of Transportation Card)

(1)~(8) Omitted

(Newly added)

Article 6 (Use of Transportation Card)

(1)~(8) Same as current

(9) In the case of auto-recharge transportation cards, the Company may require an initial recharge amount of up to KRW 10,000 based on its policy. If the balance falls below KRW 5,000, the card will be automatically recharged with the insufficient amount.
(10) The initial recharge amount will be refunded when the customer cancels the auto-recharge service or terminates the card, after settling any unused balance and related fees.
(11) If the Company changes the initial recharge amount or standard amount, it must provide prior notice and obtain consent, with notification at least one month before the change date.

Article 13 (Notice to Members)

(1) Omitted

(2) The Company may substitute individual notification by posting general notices for an unspecified number of members on the Hanpass app or website bulletin board.

Article 13 (Notice to Members)

(1) Same as current

(2) The Company may substitute individual notification by posting general notices for an unspecified number of members on the Hanpass app or website bulletin board, but only in cases where rights and obligations are not affected.

(View the full text of the reivsed terms and conditions)

4. Objections and Inquiries

- If you do not agree with the amended terms, you may terminate your contract within one month from the date the amendments are posted or notified.

- If you do not raise any objections to the amendments, you will be deemed to have agreed to the revised terms.

- For inquiries regarding the amendments, please contact the Hanpass Card Customer Center.

※ Contact: Hanpass Card Customer Center 02-3409-1540 (Hours: 09:00–22:00)

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