I did not receive the verification email during email membership registration.

Frequently asked questions and answers in one place

If none of the items below apply or if the failure continues, please contact the customer center. 1. Please check if the email address you used when signing up is correct. 2. Please check if the verification email has been moved to the spam mailbox. 3. Please check if your mailbox has enough storage space. 4. Please check if the Hanpass email address has been blocked. (Verification email address: no-reply@hanpass.com)