When registering an account, it says that the ID I used to sign up does not match the ID registered with the bank.

Frequently asked questions and answers in one place

* For foreigners, this message may appear when the membership registration information is incorrect. In this case, please correct the registration information through the customer center. * For foreigners, the ID used to open the account must be the same as the ID used to register for Hanpass. Ex) Bank account-Passport / Hanpass-Alien registration card (X) Bank account-Passport / Hanpass-Passport (O) Bank account-Alien registration card / Hanpass-Alien registration card (O)